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1.3.0 release notes

Introducing media capabilities, threaded discussions and message formatting tools.

Asa MacLean avatar
Written by Asa MacLean
Updated over 2 months ago

We are excited to introduce Access Messenger 1.3.0, a major update that transforms how healthcare teams communicate and collaborate. This release brings powerful new media capabilities with audio messaging and document sharing, enhanced conversation organisation through threaded discussions, and improved message clarity with formatting tools. Combined with strengthened admin controls and compliance features, this update delivers a comprehensive communication experience designed for modern healthcare environments.

Enhanced Media Communication

Audio Messages (Mobile & Web)

Record and send voice messages directly within chats using GetStream's integrated audio recorder. Users can record, preview, and cancel audio messages before sending, with playback controls for received messages. Perfect for quick communication when typing is inconvenient or when tone and urgency need to be conveyed.

Document Sharing

Share essential clinical documents, including PDFs, Word documents, Excel files, and text file,s directly in conversations. Supports file sizes up to 5MB with appropriate file type icons and secure cloud storage. Recipients can download and view shared documents within the chat interface.


Improved Message Experience

Basic Message Formatting

Add clarity and emphasis to messages with Bold, Italic, and Strikethrough formatting. Web users can use toolbar buttons (B/I/S) or keyboard shortcuts (Ctrl + B for bold). Mobile users enjoy both toolbar buttons and Markdown shortcuts - simply type **bold**, *italic*, or ~~strikethrough~~ directly in messages for quick formatting.

Threaded Conversations

All Community chats now support threaded conversations by default, helping users follow discussions more easily and respond directly to specific messages without confusion. Click any message to reply in a thread for better conversation organisation.


Enhanced Admin Controls

Message Deletion from Moderation Interface

Administrators can now delete inappropriate messages and conversations directly from the moderation tools, maintaining platform safety and removing harmful content permanently. Includes confirmation prompts and audit logging for compliance.

Communities Moderation Improvements

Enhanced deletion controls for Communities based on group membership and type, providing administrators with more granular control over Community management.


Technical & Compliance Improvements

Mobile Routing Enhancements

Improved navigation system for mobile applications, providing smoother transitions between conversations and Communities.


Bug Fixes & Improvements

Browser Compatibility

Resolved Firefox crash issues and Safari web version support problems for a consistent cross-browser experience.

Mobile Stability

Fixed app crashes during navigation, improved background app recovery for iOS, and resolved message scrolling issues with long text input.

Threading Improvements

Enhanced real-time thread reply visibility, proper attachment display in thread views, and improved thread input handling.

User Interface Refinements

Fixed message edit options on mobile, improved Android back button navigation, and resolved emoji reaction display issues.


We appreciate your continued feedback and support as we enhance Access Messenger.

Thank you for using Access Messenger!


This releases on 17 September 2025 for both desktop and mobile, pending store approval for mobile app.

Access Messenger v1.3.0 introduces audio messaging, document sharing, and message formatting to transform your communication experience. Record voice messages for quick updates, share clinical documents directly in chat, and format messages with bold, italic, and strikethrough using toolbar buttons or Markdown shortcuts (**bold**, *italic*, ~~strikethrough~~). Threaded conversations in Communities keep discussions organised, while enhanced admin tools provide better moderation capabilities. Enjoy improved mobile navigation, better browser compatibility, and numerous fixes for a smoother, more professional messaging experience across all your devices.


Additional information

  • Mobile: iOS 12.0+ / Android API level 21+

  • Web: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+

  • File Support: Images (.jpg, .png, .gif), Documents (.pdf, .docx, .xlsx, .txt)

  • Audio: Microphone access required for audio messaging

  • Storage: 5MB maximum file size for document uploads

Known limitations

  • Audio messages require microphone permissions

  • Document preview is limited to download functionality

  • Threading applies to Communities only (not DMs or group chats)

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