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Share documents and images

In this article, we explain how to share documents and media files in chats.

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Written by Emma Ianson
Updated over a month ago

There may be times when you need to share a media image or document file securely to someone in a chat. Users can easily share image files and important documents in chat conversations across both mobile app and web versions of Access Messenger. This feature uses secure cloud storage, includes media previews and error handling for unsupported files.

Check out our handy table for information on supported file formats:

File type

Supported file formats

Image

.jpg, .png, .gif

Document

.pdf, .docx, .xlsx, .txt

To share a document or image, please follow these steps:

πŸ“Œ Note: For documents, the maximum file size you can share is 5MB.

  1. Click the attach files attach files icon.

  2. Choose the desired image or document.

  3. A preview of the file appears in the Type your message field. Type a message, if necessary, to send with your file.

  4. Click the sendsend icon icon.

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